Privacy Policy

Privacy Policy

Introduction

Welcome to https://gohighlevel-customer-success-rate.scoopstorm.com (hereafter referred to as “our website” or “we”). We are dedicated to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy explains our practices regarding the collection, usage, and disclosure of data when you interact with our online platform.

Scope

This policy covers all aspects of our website, including but not limited to:

  1. Our primary domain: https://gohighlevel-customer-success-rate.scoopstorm.com
  2. All associated subdomains and pages
  3. Related mobile applications and services
  4. Interactive features and tools accessible through our platform

It’s crucial to understand that this policy does not extend to third-party websites, applications, or services that you may access through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy governs your interactions with us when:

  1. You sign up as an authorized user for our applications and services.
  2. You visit and navigate through our websites linked to this policy.
  3. You choose to receive communications from us, such as newsletters, promotional emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, including:

  1. Account Information: Details associated with your user account, such as usernames, passwords, and profile settings.
  2. Payment Information: Credit card numbers, billing addresses, and payment history required for subscription or transaction-related services.
  3. Financial Information: Banking details and financial records for processing payments and managing accounting.
  4. Purchase Information: Product or service purchases made through our platform, including order history and preferences.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, and location data.
  6. Location Data: Geolocation information provided when you use our services on a mobile device.
  7. Feedback: Comments, reviews, and ratings shared by users regarding our products or services.
  8. Social Media Information: Publicly available data from social media platforms when users choose to connect their accounts with ours.
  9. Product Information: Details about the products or services you interact with on our platform.

We collect this data through multiple channels: user inputs, interactions with our features, automated technologies (like cookies), and third-party providers who share data with us under their respective privacy agreements.

Cookies

We employ cookies to enhance your experience and gather analytics:

  1. Strictly Necessary: These cookies are essential for basic functions like login, navigation, and page integrity.
  2. Preference: They remember user preferences and settings to personalize content.
  3. Analytics: Used to collect aggregate data about our users’ interactions, helping us improve our services.

Users have control over non-essential cookies through our Cookie Manager, allowing them to manage their privacy choices.

Retention and Deletion

We retain personal data based on legal requirements and the purpose for which it was collected. Once these purposes are fulfilled, we securely delete or anonymize the data to protect your privacy. Our retention periods vary depending on the type of data and applicable laws.

Security Measures

To safeguard your personal data, we implement robust security measures:

  1. Encryption: We use encryption for data at rest and in transit to prevent unauthorized access.
  2. Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards to process data on our behalf.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services and content are not intentionally designed for or targeted at this age group, and we do not knowingly collect personal information from minors.

Your Rights

Depending on your location, you may have specific rights regarding your personal data:

  1. Access: Request access to the personal data we hold about you.
  2. Rectification: Ask for corrections if your data is inaccurate or incomplete.
  3. Erasure (Right to be Forgotten): Demand the deletion of your data in certain circumstances.
  4. Restriction: Limit our processing of your data under specific conditions.
  5. Portability: Receive a copy of your personal data in a structured, commonly used format.
  6. Objection: Object to or refuse certain uses of your personal data.
  7. Non-Discrimination: Be free from unfair treatment due to exercising your privacy rights.
  8. Appeals/Complaints: File appeals or complaints with our privacy team or relevant regulatory authorities.

To exercise these rights, please contact us using the details provided below. We will respond to your requests in accordance with applicable laws and regulations.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and we encourage you to review it regularly. Your continued use of our website after such changes constitute your acceptance of the updated policy.

Contact Information

For any inquiries, unsubscribe requests, or data-related questions, please contact us:

We appreciate your trust in our privacy practices. By using our website and services, you agree to the terms outlined in this Privacy Policy.